Provincial Systems Resource Hub

For Peer Supporters & Organizations

This Resource Hub is carefully curated to include the Centre’s resources, and external resources (resources created by others) that we recognize as supportive to the Values of Peer Support, peer support practice and implementation.  The Centre has cited and sourced any work that is not our own. The Centre’s own offerings are informed by peer support expertise, and are created by peer supporters.  All of the resources in this Resource Hub align with the best practices in peer support.

Click a resource below to download PDF

Tools for the Practice of Peer Support

THE CENTRE

• Centre for Innovation in Peer Support

GUIDING STANDARDS

• Guiding Standards of Peer Support Handout (from Mental Health Commission of Canada, Peer Support Canada & Centre for Innovation in Peer Support)
• Values of Peer Support & Peer Support Values in Action Video

PEER SUPPORT & THE SYSTEM

• An Overview of Mental Health & Addictions Care Professionals in Ontario
• Peer Support and Ontario Program Standards
• The History of Mental Health & Addiction Peer Support – A Canadian Context
• Understanding Peer Support – A Proposed Core Service in Ontario

PROVIDING PEER SUPPORT

• CHIME Recovery Processes
• Compassionate Language for Mental Health and Substance Use
• Connecting to Community Resources
• DEBORAH Goal Setting Model
• Developing Your Resilience Stories Toolkit
• Distress & Crisis Supports
• Empathetic Communication Toolkit
• Ethically Navigating Boundaries with People Engaging in Services
• Peer Support Documentation Guidelines
• Peer Support Examining Bias Toolkit
• Stages of Peer Support Relationships
• The Relationship to Lived Experience Spectrum
• Peer Support Canada: National Peer Support Certification Handbook (external resource)

GROUP FACILITATION

• Group Facilitation Handout
• Our Virtual World – A Toolkit for Implementing Virtual Group Services
• Our Virtual World – Key Features for Virtual Group Facilitation
• Our Virtual World: Key Features for Participants Accessing Online Groups

WORKPLACE WELLNESS

• Supporting our Wellness in the Workplace
• Soutenir Notre Bien-Être Au Travail
• Professional Quality of Life Survey (external resource)
• National Standard of Canada for Psychological Health & Safety in the Workplace (external resource)

LEADERSHIP

• Characteristics of Effective Supervisors
• Examining Bias Toolkit
• Leadership Styles
• Supervising Peer Workers: A Toolkit for Implementing and Supporting Successful Peer Staff Roles in Mainstream Mental Health and Substance Use/Addiction Organizations

IMPLEMENTATION

• Peer Support Hiring Guide (Please contact us for this resource)
• Peer Staff Job Description
• Peer Support Promotion Guide
• Peer Support Implementation Toolkit
• MHCC Guidelines for the Practice and Training of Peer Support (external resource)
• ImROC Peer Support Workers: A Practical Guide To Implementation (external resource)

EVIDENCE & RESEARCH OF PEER SUPPORT

• Evidence of Peer Support infographic
• Evidence Brief: Core Elements Peer Support
• The Value of Peer Support – CMHA Waterloo Wellington (external resource)
• Best Practices Peer Support AMHO 2014 (external resource)
• Making the Case for Peer Support (2016) (external resource)
• Ontario Roadmap to Wellness (external resource)

Quality Improvement & Engagement with Lived Experience

• Preparing to Share your Personal Journey Workbook
• Moving forward together: Transforming care through partnership and engagement Minister’s Patient and Family Advisory Council Annual Report 2021-22 (external resource)
• Embracing Change, Shifting Mindsets, Changing Culture: The Collective Impact of Patient, Family & Caregiver Partnership & Engagement. Ontario Minister of Health’s Patient and Family Advisory Council 2022-23 annual report (external resource)
• Ontario Health Teams Patient, Family and Caregiver Partnership and Engagement Strategy: Guidance Document (external resource)
• Patient, Family and Caregiver Declaration of Values for Ontario (external resource)
• Engage with Impact Toolkit (external resource)
• Ontario Health (Health Quality Ontario) – Ontario’s Patient Engagement Framework (external resource)
• RISE: Rapid-Improvement Support and Exchange (external resource)