Support House > COVID-19: Service Updates

COVID-19: Service Updates

COVID-19 SERVICE UPDATE – February 2022

Support House continues to take the necessary steps to address the COVID-19 pandemic supporting Public Health Ontario’s protocols and recommendations.

We continue to provide support during this time including face-to-face services. Our supports include:

  • Our community Supports continue to provide one to one service through in-person visits, phone support, email, and other virtual solutions
  • Our congregate homes remain staffed though closed to visitors
  • Our Centre peer-led, JBY, and Life Skills groups are being held virtually
  • Continue to call 1-833-845-WELL (9355) for our menu of supports

You have a right to a safe space and the responsibility to contribute to that safe space.

What STAFF are doing to contribute to that safe space:

  • Performing self-screener prior to any community visits
  • Reporting any COVID-19 symptoms or high exposure and rescheduling in-person visits or switching to virtual support
  • Practicing social distancing (staying 2 meters/6 feet apart)
  • Wearing a face mask and eye protection for face-to-face interactions
  • Wiping down all touch surfaces prior to and after the visit takes place within our settings
  • Support House has implemented a mandatory COVID-19 vaccination policy for all employees, students, volunteers and contractors

What YOU can do to contribute to that safe space:

  • Report to Support House staff any COVID-19 symptoms or exposure prior to in-person visits
  • Practice social distancing (staying 2 meters/6 feet apart)
  • Wear a mask over your nose and mouth for all face-to-face interactions
  • Wipe down all touch surfaces prior to and after the visit takes place
  • We encourage everyone to receive their vaccinations including boosters

If you have any questions about how we provide services please contact your Support House staff or for general inquiries at 1-833-845-WELL (9355).

For up to date and reliable COVID-19 information go to:

https://www.halton.ca/For-Residents/Immunizations-Preventable-Disease/Diseases-Infections/New-Coronavirus